❓ Frequently Asked Questions
All your questions about ok95 answered here
From deposits to withdrawals, live casino to cricket betting — find answers to all your ok95 questions in one place.
Whether you are new to ok95 or a returning player, questions about account management, payment methods, game rules or betting markets can come up from time to time. On this FAQ page we have gathered the most frequently asked questions on deposits and withdrawals, live casino, cricket and sports betting, and general support. If you can't find an answer, our 24/7 live chat support is always ready to help.
Deposits
Log in to ok95, go to the "Deposit" section and select bKash as your payment method. Send the amount to the number shown on screen and enter the transaction ID in the form. The minimum deposit is ৳500. Your balance is usually credited within a few minutes.
Wait a few moments first, as network delays can sometimes cause a slight lag. If the balance still hasn't been credited, contact our live chat with your transaction ID or screenshot. Our support team is active 24 hours a day and ready to resolve issues quickly.
ok95 does not charge any extra fee for deposits. However, your payment provider — such as bKash, Nagad or Rocket — may apply their own service charge. That charge is determined by the terms of the respective app or service and is not under ok95's control.
Yes, Nagad is fully supported at ok95. The deposit process is the same as bKash — select Nagad from the cashier, send money to the number shown, and provide the transaction reference. The minimum amount is ৳500.
ok95 currently supports four deposit methods: bKash, Nagad, Rocket and bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank). The minimum deposit is ৳500 for all methods.
Live Casino
In Baccarat you can bet on three outcomes: Player, Banker or Tie. The hand closest to 9 wins. The dealer handles all the cards, so there is limited room for strategy. ok95's live Baccarat tables offer the experience of playing directly with a real dealer.
In Roulette a wheel spins and a ball lands in a numbered slot. You can place bets on a specific number, colour (red/black), odd/even or groups of numbers. Betting on the exact number pays the most. ok95 offers European Roulette and other variants.
ok95 has separate tables for players with different budgets — from low-stake tables up to high-limit VIP tables. The specific limits vary by game and table; you can see the current limits for each table when you enter the lobby.
Yes, Teen Patti and Andar Bahar are available in ok95's live casino section. Teen Patti is a three-card game where the best hand wins. In Andar Bahar, one card is placed in the middle and you have to guess whether the matching card will come on the "Andar" or "Bahar" pile — a simple, fast-paced game.
ok95's live casino is fully mobile-friendly. You can play directly in the browser on any Android or iOS smartphone without downloading a separate app. Use a stable internet connection for the best experience.
Cricket & Sports Betting
Go to the Sports section on ok95 and select Cricket. You will find markets for BPL, T20 World Cup, IPL and various other international tournaments. You can bet on match results, the toss, top batter or bowler, and many other market types. Simply choose an amount from your balance and confirm "Place Bet".
Decimal odds are the total multiplier for a win, including your stake. Example: odds of 2.50 means a ৳100 bet returns ৳250 in total if you win (profit ৳150). Higher odds mean a lower chance of winning but a larger potential reward. You can see the estimated payout on screen before placing a bet.
In an accumulator (or "acca") bet you combine multiple events into a single bet. If all your selections are correct, all the odds are multiplied together for a much larger payout. However, if just one result is wrong, the entire bet is lost. Higher risk, higher potential reward.
If a match is abandoned or declared a no-result due to rain or another reason, the original stake is generally returned or the bet is counted as void. In an accumulator, that selection is removed and the remaining selections are settled as usual. See ok95's terms and conditions for full details on specific rules.
Yes, ok95 offers live in-play betting. Markets update in real time during the match, so you can make quick decisions based on how the game is going. Odds change over by over or after a wicket falls — something experienced bettors particularly enjoy.
How to Withdraw Money
Yes, ok95's withdrawal service runs 24 hours a day, 7 days a week — no restrictions at night or on holidays. You can submit a withdrawal request at any time via bKash, Nagad, Rocket or bank transfer.
Withdrawals at ok95 are generally processed within 15 minutes to 2 hours. Mobile wallets such as bKash, Nagad or Rocket are typically the fastest. Bank transfers may take slightly longer due to the bank's own processing time.
No. Withdrawals at ok95 must always go to a wallet or bank account registered in your own name. Sending funds to a third-party number is not possible for security and fraud prevention reasons. Proof of ownership may be required during account verification.
The minimum withdrawal amount at ok95 is ৳1,000. Available withdrawal methods are: bKash, Nagad, Rocket and bank transfer. Make sure the wagering requirements on any bonus have been met before requesting a withdrawal — otherwise the request will not be processed.
Wagering requirements mean you must wager the bonus amount a set number of times. ok95's welcome bonus requires wagering 20 times the bonus amount — for example: ৳1,200 bonus × 20 = ৳24,000 in bets must be completed before bonus winnings can be withdrawn. Your original deposit can be withdrawn at any time.
Have more questions? We are always ready
ok95's support team is available 24/7 in both Bengali and English. Chat with us directly via live chat or send us an email — no matter how complex your question.
Live Chat — 24/7
Email Support