ok95's Commitment to Responsible Gaming
Enjoy the entertainment, stay in control — ok95 is always here to ensure a safe and healthy gaming experience.
Why Is Responsible Gaming Important?
ok95's core goal is to provide every player with a safe, transparent, and enjoyable environment.
Online gaming is primarily a form of entertainment. ok95 believes that with the right mindset and awareness, it can be an enjoyable experience. However, for some people it can become a problem — and in those cases, getting help is what matters most.
At ok95, we always place our users' wellbeing first. Our responsible gaming policy is designed so that every player can stay aware of their limits and easily get support when needed. Gaming is entertainment — not a solution to life's problems.
All ok95 services are for those aged 21 and above only. Participation by minors is strictly prohibited. Never treat gaming as a solution to financial problems — always play within your budget.
Our Safety Tools
ok95 offers several effective features to help you stay in control.
Set Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit amount. The minimum deposit at ok95 is ৳500 — this helps you stay within your budget. Once a limit is set, it cannot be raised easily, making it an effective way to prevent overspending.
Self-Exclusion Feature
If you feel you need a break from gaming, you can activate a temporary or long-term self-exclusion yourself. During this period your account will be automatically suspended and no bets or deposits will be possible.
Time-Out Break
You can take a time-out at any time, from 24 hours to several weeks. Your account is locked during this period but is not permanently closed. Taking a short break often helps clear your head.
21+ Age Verification
ok95 strictly ensures that the platform can only be used by those aged 21 or above. Age verification at the time of account registration prevents minors from gaining access. Additional verification may be requested at any time if there is any doubt.
Time and Spending Alerts
ok95 reminds you how long you have been playing and how much you have spent. These automatic alerts bring you back to reality and help prevent excessive gaming.
24/7 Support Team
If you feel that gaming is having a negative impact on your life, contact us via 24/7 live chat or email. Our support team is ready to guide you in both Bengali and English.
How to Use the Control Tools
These features can be activated at any time from ok95's account settings.
Steps to Set a Deposit Limit
- Log in to your ok95 account and go to the "Account Settings" section.
- Select the "Responsible Gaming" menu and click on the "Deposit Limit" option.
- Set your preferred daily, weekly, or monthly limit as a monetary amount (minimum ৳500).
- Once the change is confirmed it takes effect immediately. A cooling-off period applies before the limit can be increased.
Steps for Self-Exclusion and Time-Out
- From the "Responsible Gaming" menu, select "Take a Break" or the "Close Account" option.
- For a time-out, choose 24 hours, 7 days, or 30 days — the account cannot be activated during this period.
- For long-term self-exclusion, contact our support team directly.
- During self-exclusion, all promotional emails and notifications will be stopped.
Permanently Closing Your Account
- If you wish to permanently close your ok95 account, email the support team at: [email protected]
- Any remaining balance will be arranged for withdrawal before the account is closed (minimum withdrawal ৳1,000).
- After permanent closure, that email address cannot be used to open a new account.
How to Recognise Problematic Gaming
Stay aware of these signs to help yourself or a loved one at the right time.
Most people enjoy gaming as entertainment and are able to keep themselves in control. However, in some cases gaming can turn into an addiction that harms personal, family, and financial life. If any of the signs below appear in you or someone close to you, it is time to seek help.
- A strong urge to keep playing to win back lost money ("chasing losses")
- Spending beyond your budget or using money needed for daily living expenses on gaming
- Trying to stop gaming but failing or feeling uncomfortable
- Prioritising gaming over family, friends, or work
- Lying to family or friends about your gaming activity
- Feeling anxious, irritable, or restless when unable to game
- Continuing to play even after facing financial pressure or debt
If any of these signs apply to you, do not feel ashamed — seeking help is the brave thing to do. ok95's 24/7 support team will help you take the right steps.
Check Yourself — A Simple Questionnaire
| # | Question | If the Answer Is "Yes" |
|---|---|---|
| 1 | Do I keep playing repeatedly to win back money I have lost? | A possible sign of a problem — seek support |
| 2 | Have I lied to my family about my gaming? | May indicate a hidden problem |
| 3 | Have I tried to stop gaming but been unable to? | An early sign of addiction |
| 4 | Have I used money needed for everyday expenses on gaming? | Immediate action is necessary |
| 5 | Do I feel very restless when I am unable to game? | A sign of psychological dependence |
Minor Protection and Family Responsibility
ok95 is for adults aged 21+ only — keeping children and teenagers away is the responsibility of parents and guardians.
If there are children or teenagers in your home, be careful to ensure they cannot access ok95 or any other gaming platform. Never share your login details and make sure your devices are password-protected.
What Parents and Guardians Should Do
- Always keep your ok95 account password private.
- Use device locks, especially when children are nearby.
- Use parental control software on your browser.
- Have open conversations with children about the risks of online gaming.
ok95's Measures
- Age is verified at the time of registration.
- Additional verification is carried out on suspicious accounts.
- If a minor is identified, the account is closed immediately.
- Violations of the 21+ policy can be reported to the support team.
Support and Professional Guidance
You do not have to face gaming problems alone — help is always available.
At ok95 we believe that problematic gaming is a mental health issue, not a personal weakness. If you feel that gaming is getting out of your control, take action right away. Our support team is available in Bengali 24 hours a day, 7 days a week.
Contact ok95 Support
- Live Chat: 24/7 live chat support in Bengali and English is available on the ok95 platform.
- Email: [email protected] — all responsible gaming requests are handled confidentially.
- Contact us at any time for self-exclusion, deposit limits, or account closure.
The Importance of Professional Support
- Recovering from problematic gaming is possible — professional guidance is effective in this regard.
- Support from family and friends plays an important role in overcoming gaming addiction.
- Speaking with a psychologist or counsellor can be helpful — there is nothing to be ashamed of.
- Play for entertainment only — not in the hope of winning back lost money.
- Never bet more than you can afford to lose.
- Set time and money limits before you start gaming.
- Spend time with family and friends — do not make gaming your only source of entertainment.
- Do not game under the influence of alcohol or anything else.
- Never play beyond your financial means.
Enjoy ok95's Gaming Experience Safely
Play responsibly, stay within your limits, and enjoy gaming as entertainment.
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